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Status 02

If your SIM INFO shows that your MOGO S SIM card is in Status 02, please follow the information given below to try access network connection.

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1) Please confirm that your data package/s cover your current location. You may check for this in the MOGO APP.

Go to MOGO APP > Home > MOGO S card details > tap the data package for more information

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If you have found out that you do not have any data package that covers your current location, you will have to purchase a data package that can be used for the area that you are in.

Go to MOGO APP > Store > MOGO S > select a suitable data package > select the type of data package > Submit

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2) If you have confirmed that you have usable data package for your current location, please restart your MOGO S SIM card. Tap Refresh SIM only once and wait for a few minutes.

Apple IOS mobile phone:

Go to Settings > Cellular Data > SIM Applications > iFREE > Refresh SIM

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Andriod phone :

  • Xiaomi:  go to Mobile desktop > SIM Toolkit > IFREE > Refresh SIM
  • Oppo:  go to Mobile desktop > Settings > Other Settings > SIM Applications > IFREE > Refresh SIM
  • 1＋: go to Mobile desktop > Settings > Mobile Network > SIM Applications > IFREE > Refresh SIM
  • Meizu: go to Dialer > Tap the 3 dots in the top right corner > Settings > More > SIM Applications > IFREE > Refresh SIM
  • Sony: go to Mobile desktop > SIM Toolkit > IFREE > Refresh SIM
  • Huawei: go to Mobile desktop > SIM Toolkit > IFREE > Refresh SIM
  • Samsung: go to Mobile desktop > iFREE or SIM Toolkit > IFREE > SIM info or Application Manager > SIM Applications > IFREE > Refresh SIM

3) Still no internet connection?

Please contact our customer support for further assistance.